Information Collection:

We may collect certain personal information from users, including name, contact details (email address, phone number), institutional affiliation, and academic qualifications. This data is voluntarily provided by users during the registration and consultation process.

Use of Information:

The personal information we collect is used to provide the research publication assistance service to our users effectively. We use this information to identify the user, communicate with them, and tailor our service to meet their specific needs.

Data Security:

We employ reasonable security measures to protect the personal information provided by users. However, please be aware that no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Information Sharing:

We do not disclose or share users' personal information with third parties without explicit consent, except when required by law or to comply with legal processes. Your personal information is used solely for the purpose of providing the research publication assistance service.

Retention:

We will retain your personal information for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations. Afterward, your data will be securely deleted or anonymized.

Cookies and Tracking:

Our website may use cookies or similar technologies to enhance user experience and gather non-personal information such as browser type, IP address, and pages visited. Users can adjust their browser settings to disable cookies if desired.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage users to review the privacy policies of linked websites before providing any personal information.

Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

Journal Unavailability:

In the event that an author's specific journal preference cannot be accommodated by IJRDO Publication Services, the author is entitled to withdraw their article from our services without incurring any charges. We understand the importance of matching authors with their preferred journals, and we strive to fulfill these preferences to the best of our abilities.

Publication Charges:

Should an author find that the publication charges associated with their chosen service exceed their budgetary constraints, they have the option to withdraw their article from our services without any financial implications. We understand that financial considerations are important, and we aim to support authors within their means.

Direct Submission:

After Provision of Target Journal: If IJRDO Publication Services successfully provides the author with a journal that meets their requirements and the author subsequently decides to directly submit their article to the target journal, resulting in the withdrawal of the article from IJRDO Publication Services, the author will not be eligible for a withdrawal and may be subject to penalties as outlined in our terms and conditions.

Article Acceptance:

Once an article has been accepted by the target journal, the author will not be eligible to cancel or withdraw the article from our services. At this stage, the article is considered to be in the final stages of publication, and no refunds or withdrawals will be granted.

Post-Selection Withdrawal:

Once an article has progressed to the point where it has been processed for acceptance and a targeted journal has been selected, any requests for withdrawal will not be entertained. Authors are obligated to proceed with the publication process at this stage, and withdrawal will not be permitted.

It is important to note that our Refund Policy is aligned with our commitment to providing timely and effective publication services to our authors. By availing our services, authors acknowledge and agree to abide by the terms and conditions outlined in this policy.

For any further clarification or inquiries regarding our refund policy, please do not hesitate to contact our customer support team.

Note: IJRDO Publication Services reserves the right to update or modify this refund policy at any time without prior notice. The terms and conditions in effect at the time of an author's service request will apply.